If you wonder what the content of the emails sent to clients is, here are some examples:
When a client books an appointment online and the appointment is accepted :
When the professional schedules an appointment :
When the reminder is sent. *It is also possible to force your clients to call you to cancel their appointment.
In this case, the sentence Please call if you need to cancel or reschedule your appointment would show, instead of the Confirm, Reschedule and Cancel buttons
After the appointment, when the thank you email is sent :
When the professional cancels an appointment :
When the client cancels his/her appointment by himself/herself :
If you have the charting and intake form features are enabled and you manually send an intake form, your client will receive this email :
*If you wish to learn more about this functionality, please consult this link
Please note that the personalized message set up in the email customization will apply to both notification emails and reminder emails.
To learn more about this, as well as the steps to set it up, click here.