Here is how you can send an appointment request to a client:
1. Select an open time in your schedule
2. Select the client you would like to invite in the drop-down menu or type his/her name in the search bar and choose the desired service and location
3. Click on Send Request
4. Save
As long as the appointment is not confirmed, it will be displayed hatched in your schedule
After that, your client will receive an email inviting him/her to either accept or decline the invitation. Please note that the client will still be able to accept or decline the invitation, regardless of your cancellation settings
You can also manually accept the appointment in the appointment window or in Requests > Sent, if the client gives you a phone call to confirm it instead, for example
If the client accepts the appointment, it will then become the same color as a regular appointment
On the opposite, if the client declines the appointment, then it will be automatically cancelled. You'll also get a notification in Requests > New/Declined