It is possible to add a waiver in the online appointment booking process. The waiver will allow you to clarify your policies for your clients.
To setup a waiver, follow the next steps:
1. Go to Settings
2. Click on Communications
3. Then on Waivers
4. Click on Add
5. Give a name to your waiver (since you can create as many as you need to)
6. Select the language you are going to write this waiver in
7. Check the "Require clients to accept waiver on every booking" box if you would like it to be shown for all online bookings. If this is not checked, this means it will only be presented to them the first time they booked an appointment online
8. Enter the content of the waiver in the Text field (or customize one of our Sample Waivers)
9. Select the professionals and the services you want to add the waiver to
10. Click on Save
More details:
You don't have to select the Version. If you modify the waiver, versions will increment progressively, except if no client has seen the previous version (in this case, the number of the version won't change).
The client will see the waiver just after he/she entered his/her contact info, just before the appointment confirmation (or just before the payment, if you have activated the online payment).
Please note that the client can't go through the booking process without clicking on "I have read and understood the form above and I ACCEPT.".
You can see if a client has accepted the waiver by going in his/her client's profile, under Waivers:
