To configure your account so that new clients are required to call before booking an appointment online, perform the following steps:
1. Click on Account Settings
2. Click on Employees & Services
3. Select the Employee
4. Click on Options
5. Click on the "Yes" option for the parameter "New clients must call to request their first appointment". If you would like to personalize the message which new clients will see, you can do so by typing in the white box underneath the option. If you choose not to personalize it, the message written in grey will appear instead
