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What’s New in Client Files – Fall 2025 🍂

Changes effective as of October 13, 2025.

Sarah GOrendezvous (elle/she) avatar
Written by Sarah GOrendezvous (elle/she)
Updated this week

We’ve made several improvements to make your experience with the platform even simpler and efficient 👇


New “Consent” Tab

A new “Consent” tab is available in client files. You can easily centralize and manage all documents related to your clients’ consent, for better organization and compliance.

Improved File Upload

It’s now possible to select the associated professional when adding files to a client’s file.

In addition, we’ve increased the size limits for uploaded files:

  • 🎧 Audio files: up to 150 MB

  • 📑 Documents: up to 200 MB

Delete Unsigned Charts

You can easily delete charts that haven’t been signed, helping you keep your client files well organized.

View the Schedule and Completed/Incomplete Files

If you access a client file through the appointment shortcut and no longer see the schedule or the “Completed / Incomplete Files” sections as usual, don’t worry!

👉 Simply click on the small arrow to the left of the client file, at the top left of the page.

This will display the panel with the schedule, as well as the different file-related sections.

Sharing Client Files Between Professionals

When file sharing is enabled, don’t forget to select “All professionals” in the file to view your colleagues’ notes.

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